Shipping Policy
Last updated on 1 July 2026
At Tate Martha Studio Ltd, customer satisfaction is important to us. As many of our products are manufactured on demand and produced specifically for each order, and may be manufactured and shipped different places. Our shipping policy differs from that of traditional retail businesses.
1. SHIPPING DESTINATIONS
Tate Martha Studio Ltd ships products worldwide through third-party manufacturing and fulfilment partners.
Certain destinations may occasionally be unavailable due to carrier restrictions, legal requirements, or operational limitations.
2. FULFILMENT PARTNERS
Orders may be fulfilled by third-party manufacturing and fulfilment partners, including but not limited to:
• Printful
Production locations may vary depending on product type, stock availability, and destination.
3. PRODUCTION TIMES
As many products are manufactured on demand, production typically occurs after your order is placed.
Production times are estimates only and may vary due to:
• Seasonal demand;
• Supply chain disruptions;
• Public holidays;
• Production capacity;
• Force majeure events.
4. DELIVERY TIMES
Delivery estimates provided at checkout are estimates only.
We do not guarantee delivery dates.
5. CUSTOMS, DUTIES AND IMPORT TAXES
Customers are solely responsible for:
• Customs duties;
• Import VAT;
• Import taxes;
• Brokerage fees;
• Local governmental charges;
applicable in their destination country.
Tate Martha Studio Ltd is not responsible for delays caused by customs authorities.
6. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
Additional shipping costs resulting from incorrect information may be charged to the customer.
7. LOST OR DELAYED SHIPMENTS
If an order appears lost or significantly delayed, please contact us and we will assist in investigating with the relevant fulfilment partner or shipping carrier.
8. RISK OF LOSS
Risk of loss passes to the customer upon delivery to the shipping address provided during checkout.