Privacy Policy
Last updated on 1 July 2026
Tate Martha Studio ("TMS", "we", "us", or "our") is a private limited company registered in England and Wales. Our company number is 17297565 and registered office address is Grosvenor House, 11 St. Pauls Square, Birmingham, England, B3 1RB. We are committed to protecting your privacy and handling your personal information in a transparent, lawful, and secure manner.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, create an account, purchase products or services, subscribe to our newsletter, participate in our community, request commissioned design services, or otherwise interact with us.
SECTION 1 - INFORMATION WE COLLECT
Depending on how you interact with us, we may collect and process the following categories of personal information:
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Identity and Contact Information: Information that identifies you or allows us to communicate with you, such as your name, username, email address, postal address, telephone number, and similar information you provide.
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Account Information: Information associated with your customer account, including account preferences, saved information, wishlists, login credentials, and account settings.
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Transaction Information: Information relating to purchases, orders, payments, deliveries, refunds, customer service enquiries, and related communications.
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Design Project Information: Information provided in connection with commissioned design services, licensing enquiries, project briefs, creative requirements, approvals, and project communications.
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Community Information: Information you choose to submit through comments, reviews, forums, discussion groups, community features, competitions, surveys, and other user-generated content.
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Marketing Information: Information relating to newsletter subscriptions, communication preferences, marketing interactions, promotional campaigns, and event registrations.
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Technical and Usage Information: Information collected automatically regarding your use of our website, devices, browsers, cookies, analytics data, IP addresses, and interactions with website content and features.
SECTION 2 - HOW WE COLLECT INFORMATION
We collect information directly from you when you:
• Create an account;
• Place an order;
• Subscribe to our newsletter;
• Contact us;
• Request information;
• Participate in our community;
• Submit reviews or comments;
• Engage our design services;
• Complete forms, surveys, or competitions.
We may also collect information automatically through cookies, analytics technologies, advertising tools, and similar technologies used on our website.
SECTION 3 - LAWFUL BASIS FOR PROCESSING
We process personal information under one or more of the following legal bases:
• Performance of a contract;
• Compliance with legal obligations;
• Legitimate business interests;
• Consent where required by law.
SECTION 4 - HOW WE USE YOUR INFORMATION
We may use your personal information to:
• Process and fulfil orders;
• Deliver products and services;
• Manage customer accounts;
• Provide commissioned design services;
• Respond to enquiries;
• Process payments and refunds;
• Communicate regarding orders, projects, and services;
• Send newsletters and marketing communications;
• Improve our website and services;
• Analyse website performance;
• Prevent fraud and abuse;
• Protect website security;
• Enforce our Terms and Conditions;
• Comply with legal and regulatory obligations.
SECTION 5: COMMENTS, REVIEWS AND COMMUNITY PARTICIPATION
Our website may include blogs, comments, reviews, discussion areas, member groups, forums, and other community features.
When you participate in these areas, information that you submit may be visible to other users and, in some cases, publicly accessible online.
We may use information submitted through community features to:
• Display content;
• Moderate discussions;
• Prevent spam and abuse;
• Enforce our policies and guidelines;
• Improve community experiences.
Please avoid posting confidential, sensitive, or personal information in public areas of the website.
SECTION 6 - NEWSLETTER AND MARKETING COMMUNICATIONS
If you subscribe to our newsletter or marketing communications, we may send information regarding:
• New products;
• Promotions and offers;
• Blog updates;
• Educational content;
• Events and announcements;
• Business and community updates.
You may unsubscribe at any time using the unsubscribe link included in marketing communications or by contacting us directly.
SECTION 7 - COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, tags, analytics technologies, and similar tools to:
• Operate and secure our website;
• Remember user preferences;
• Improve website performance;
• Analyse visitor behaviour;
• Measure marketing effectiveness;
• Deliver relevant advertising.
These technologies may be provided by Wix, Google Analytics, Meta Pixel, Pinterest Tag, and other approved service providers.
Further information can be found in our Cookie Policy.
SECTION 8 - SHARING INFORMATION
We may share personal information where reasonably necessary to operate our business and provide our services.
Recipients may include:
• Wix and related website service providers;
• Payment processing providers;
• Print-on-demand and fulfilment partners including Printful, Gelato, and Contrado;
• Shipping and logistics providers;
• Analytics and marketing providers;
• Professional advisers, insurers, accountants, auditors, and legal advisers;
• Regulatory, governmental, or law enforcement authorities where required by law.
We do not sell personal information to third parties.
As we operate internationally and utilise global service providers, personal information may be transferred to and processed in countries outside the United Kingdom.
Where such transfers occur, we seek to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
SECTION 9 - DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Fulfil the purposes described in this Privacy Policy;
• Provide products and services;
• Manage customer relationships;
• Comply with legal and regulatory obligations;
• Resolve disputes;
• Protect our legitimate business interests.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
SECTION 10 - YOUR RIGHTS
Subject to applicable law, you may have the right to:
• Access personal information held about you;
• Request correction of inaccurate information;
• Request deletion of information;
• Restrict processing;
• Object to processing;
• Withdraw consent;
• Request portability of your information;
• Lodge a complaint with a supervisory authority.
Requests may be submitted using the contact details below.
SECTION 11 - SECURITY
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, or destruction.
However, no website, system, or internet transmission can be guaranteed to be completely secure.
SECTION 12 - CHILDREN
Our website, products, and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
SECTION 13 - THIRD-PARTY WEBSITES
Our website may contain links to third-party websites and services.
We are not responsible for the privacy practices, content, or security of those third-party websites.
SECTION 14 - COMPLAINTS
If you have concerns regarding our handling of personal information, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another applicable supervisory authority.
SECTION 15 - CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The most current version will always be available on our website and will indicate the date of the latest revision.
SECTION 16 - CONTACT
TATE MARTHA STUDIO LTD Email: admin@tatemarthastudio.com
Address: Grosvenor House, 11 St. Pauls Square, Birmingham, England, B3 1RB
Website: www.tatemarthastudio.com